GetByBus, operated by Get By ApS, is committed to respecting and protecting your privacy. We collect and process your personal data, like booking details, account information, and usage data, whenever you use our website or app, make a booking, or interact with us on social media. This data allows us to manage bookings, offer customer support, and improve our services. All data is processed in line with GDPR and applicable privacy laws.
We may share your data with transportation operators, group companies, and trusted service providers, such as payment processors, for specific purposes related to your booking and service experience. Transfers outside the EU/EEA are handled with appropriate safeguards to ensure data protection.
Your data is stored only as long as necessary, depending on legal or service-related requirements, after which it is either deleted or anonymized. You have the right to request access to, correction, or deletion of your personal information, as well as options to restrict or object to certain processing, withdraw consent, or request data portability. To exercise these rights or for questions about your data, contact our Data Protection Officer at dpo@getbybus.com.
Take notice: For any changes to this policy, visit our website for updates, or we’ll notify you by email if you have an account with us.